Google gmail very frequently blocks e-mails from new senders, particularly if they contain attachments and links, and will place the e-mail into the spam-folder.

We respond to all e-mails, usually within hours, so, if you have not heard from us within 24 hours:

• Go into your online g-mail account.
• On the left hand side, press “More”.
• Go into the spam-folder, find our e-mail and then press “Safe”.

Remember, messages that have been in Spam more than 30 days will be automatically deleted.